CONFIDENTIAL - For broker/agency use only. Not for distribution to Medicare beneficiaries. Pending CMS approval of 2024 contracts.
¹Medicare Advantage/Part D Contract and Enrollment Data, Centers for Medicare & Medicaid Services.
²Every year, Medicare evaluates plans based on a 5-star rating system. The above statement applies to the following Devoted Health contracts for contract year 2023: Devoted Health’s HMO Contract H2697 earned 5 out of 5 stars, H1290 and H7993 earned 4.5 out of 5 stars, and H8173 earned 4 out of 5 stars.
³Devoted Member Monthly Pulse Survey, 2022.
⁴93% of calls are answered in 30 seconds or less. Wait times may vary through the year. Devoted Health’s agent support dashboard, April 2022.